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Support Articles

Below you will find a list of our support articles to help you use Hindsight.

If there is a particular area of the system you are interested in click the category title links below to see articles relating to that category or click the article title to read that article.

Unapproved Sales / Supplier Invoices 

What:  Have you posted all of your transactions in Xero?  Why:  It is not uncommon to complete a VAT return or accounts…

Sales / Supplier Invoices Due 

What:  Are you being paid on time?  Are you paying suppliers on time?  Why:  In order to maintain good cash flow…

Dormant Accounts

Dormant Accounts will show you when you have old nominal account codes in Xero that have not been used for…

Bank Balance

What:  How much money have you got in the bank versus what you should have.  You can set parameters based…

Auto Complete

As a user we understand that you don’t want to be distracted by alerts that have triggered on previous days. …

Liability Balance

  What: This insight will flag up when you have a liability account where the balance on the account is actually…

Unreconciled Transactions 

 What:  Shows you the unreconciled bank transactions in Xero per bank account. When:  Checks daily whether the number of transactions…

Alerts Filtered

As mentioned in Alerts Overview, you can filter Alerts by alert, assignee or client. The filtered Alerts page looks like…

Alerts Overview

Alerts are the most important part of the system.  An Alert is when something has fallen outside of the given…

Alert management

Hindsight checks in with your Xero organisation everyday.  If your alert parameters are not met that will trigger an alert. …