If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you.
Steve Jobs
Vision
For all small businesses to have timely, accurate and relevant advice they need and deserve
Mission
Enable accountants to provide every small business owner the level of service they deserve and want from their accountants, bookkeepers, advisors, so they can succeed.
Develop innovative technology to improve the internal workflow between junior and senior team members to increase capacity and ensure every client gets the highest quality service consistently.
Provide education about the best-in-class practices to create capacity to do a better job and create time for higher value work through business development tools and training.
Enable accountants to communicate effectively with their clients, in a way they can relate to and take action for both parties by holding them accountable to one another.
The bottom line is we can’t do any of this without accountants and bookkeepers. This isn’t about making those services and jobs redundant with technology. It is about empowering everyone to do better business for clients and enjoying their work.
We can’t do this alone! Are you with us?
Values
Innovation
We thrive by constantly making things easier, more fulfilling and thinking differently and the fancy word for this is innovation. It’s not just about tech stuff though: it’s also about how we deliver what we do and how that affects you. Like we said it’s all about making things easier and more fulfilling, simple really.
Collaboration
The truth is we are nothing without you. We’re bored of business being one-dimensional, as if we’re spoon feeding you something that mainly works for us. Our collaborative approach means we work together, and we shape the future of each other’s companies and hopefully the accounting industry.
We bring optimism, openness, responsiveness and expertise to the table and you bring yours and together we realise our visions. If it was any other way it would be painful and both our businesses would be mediocre and we’re guessing you don’t want that either?
Transparency
We operate with honesty and integrity and hope that by upholding our values you find us a pleasure to work with and that we have a noticeably positive impact on your business. We function and make decisions with you in mind and if for some reason they don’t work out as we both expected then we’ll put our hands up and make things better.
Respect
Respect is the way you treat or think about something or someone. We think long and hard about the way we do things and how that impacts on you and your employees. That’s because we have the utmost respect for you, our culture, our standards, and ourselves. We believe respect is the bedrock of a long-lasting beneficial relationship.
Challenge
We are here to a make a positive difference. Sometimes that requires awkward and difficult questions to be asked. This isn’t a dig. Please don’t take it personally. Questions fuel how we learn and evolve. Please feel free to challenge us at any point as we are always open to learning new things.
Delightability
We’re not even sure this is a word, but if not, it should be. We’ve tried to move beyond the boring world of ‘customer service’ and reach for ‘partner success’. So far this has made our partners very happy and the simple truth is if you’re happy and your vision is flourishing then we know the same goes for us. In short we’re always trying to go the extra mile so we can help you get to where you want to be and enjoy the ride.
